TickTalk New Year Closure!

Happy New Year to all of our TickTalk families! We hope to continue to grow with you all in 2026!

To give our dedicated team much deserved time to be with their families, we will be closed starting Thursday, January 1st, in observance of the new year.

Our office will be back open Monday, January 5th (9:00AM-6:00PM PST) and our team will return to normal operating hours to answer any questions. For any urgent questions please email support@myticktalk.com.

Getting Started With TickTalk 5

If you are a new user and need help activating your SIM card or setting up your TickTalk 5, please click here to get started: https://www.myticktalk.com/pages/get-started

For additional FAQs and troubleshooting guides, please visit our Help Center: https://ticktalk.zendesk.com/hc/en-us

Important activation notice

Due to the increased number of SIM activations during the holiday period, it may take up to 48 hours for your TickTalk phone number to fully activate with the carrier. Once your line has been successfully activated, you will receive an email containing your TickTalk smartwatch phone number.

For activation, you must complete the process online through TickTalk Wireless. No need to go to T-Mobile, AT&T or any other carrier stores in person.

 We wish you and your family a safe and Happy New Year!