Step 1 Activate My SIM Card
For Customers in the United States
Your TickTalk watch comes with a pre-installed SIM card, so no additional SIM installation is required.
Please activate your SIM card using the button below.
Do NOT activate your SIM at AT&T or T-Mobile stores.
For Customers Outside of the United States
SIM activation steps may vary by country and carrier.
Please check instructions HERE.
Important: Complete These Steps After SIM Activation
To ensure your watch can properly read the SIM card and complete activation:
→ Turn on the watch → Go to Settings → Wi-Fi, turn on Wi-Fi and connect to your home network (or temporarily use your phone’s hotspot if Wi-Fi is unavailable)
→ Return to Settings → OS Update, then update the watch to OS version 5.5.0 or later
The watch must be connected to Wi-Fi and updated to the latest OS for SIM activation to complete successfully.
Step 2 Download The Parent App
Desktop users: Use your phone to scan the QR code below or search "TickTalk Kids Smartwatch" in the Apple Store or Google Play Store.
Mobile users: Click the "Mobile Download" button to download the app to the parent’s phone to pair and set up the watch.
