Whether you’re a current customer or just exploring TickTalk, our U.S.-based customer support team is here to help. Ask us about choosing a smartwatch, getting it set up, or a feature you’re still figuring out.

Contact Us

Need help getting started? Our TickTalk 6 FAQs answer questions about pairing your watch, battery life, and wireless plans. You can also follow our setup videos at your own pace.

Returns & Replacements

Need help with a return or replacement? Review our Return Policy and Warranty Policy for eligibility and next steps.

Purchases from myticktalk.com have a 30-day return window, and TickTalk 6 includes a one-year limited manufacturer warranty for eligible manufacturing defects.

Still Deciding?

Explore TickTalk 6 or shop smartwatches and accessories. Our team can help you compare features before you buy.

  • Live Chat

    Smart Help AI is available 24/7 for quick answers, including evenings and weekends.

  • Email

    Customer support: support@myticktalk.com
    We typically respond within 1–2 business days.

    Business and media inquiries: press@myticktalk.com

  • Phone

    1-844-260-4051

    Monday through Friday, 9 a.m. to 6 p.m. Pacific Time.

  • Address

    TickTalk Tech LLC
    800 Columbia St, STE A
    Brea, CA 92821